Common Questions

We hope you will find the answer to your question listed below. If you require further information please call or email.

Common Questions

  • What is a difference between ADSL, VDSL & UFB?
    These are three modes of broadband service. Typically represented as improvement on upload and download of internet speeds.

    ADSL - entry level service.
    VDSL - best copper option.
    UFB - do it!
  • Naked broadband?
    Yes, 'naked' DSL or 'clothed'. It's a geeky term ... however.

    Clothed DSL is Broadband plus an analogue phone line.

    Naked DSL is Broadband (internet) service only. No telephone line, no line rental.
  • What does UPS stands for and how does it work?
    Uninterrupted Power Supply (UPS). These units will assist with long term reliability for your new telephone system, computer network switch and ADSL (Jetstream) router. The UPS will limit the long term damage to the appliances electronic circuitry from power spikes and surges it is designed to keep systems going in the event of a power cut.

    We highly recommend the use of UPS's. Correct product selection is mission critical.

    Please call for a free Smart-Wired consultation. (07) 858-3939
  • What is the difference between Category 5e and Category 6?
    The difference between Category 5e and Category 6 is in the transmission performance and extension of the available bandwidth from 100 MHz for Category 5e to 200 mHz for Category 6.
  • Why wouldn’t I skip category 6 and go straight to optical fibre?
    You can certainly do that and it is recommended between buildings and over long runs, however for general workstations you will find that a fibre system is still very expensive.

    Ultimately, economics drive customer decisions, and today optical fibre cable together with optical transceivers and leads are about twice as expensive as an equivalent system built using category-6 and associated copper electronics. Installation of copper cabling is more craft–friendly and can be accomplished with simple tools and techniques. Additionally, copper cabling will still support the emerging Data Terminal Equipment (DTE) power standard under development by IEEE 802.3 af. EIA & TIA International Standards Authorities.

    However, having stated that. Fibre is a long term "clean" medium able to support ever increasing bandwidth demand, over distances (<90 metres) and most significantly not suseptible to EMI/RFI induction the eternal bain of all telecommunication signals.
 

What's VoIP?

  • What is VoIP?
    Voice over Internet Protocol (VoIP) is the new and innovative way to make and receive phone calls over your broadband internet connection. It involves directing your calls through the internet instead of the standard telephone lines. Using VoIP technology, your phone calls are converted into data that is sent and received through your broadband connection - just like email.
  • What are SIP trunks?
    Sip trunks are high quality phone lines comparable in quality to business grade ISDN lines.

    The service is delivered over SIP trunks (SIP) Session Initiation Protocol and this method has now been established as the industry standard for delivering phone lines via a data connection.